Inquiries

Law Enforcement Inquiries

Last Updated : April 17, 2024

At Evomi, we prioritize the legality and security of our services and user data. We are committed to cooperating with law enforcement agencies to ensure compliance with legal and regulatory frameworks. If you are a law enforcement official seeking information from us, please follow the guidelines provided below.

How to Submit a Law Enforcement Request

To facilitate efficient and secure processing of your inquiry, please adhere to the following requirements:

  1. Contact Information:

    • Please send your request from an official government or law enforcement email account.

    • Direct your inquiries to: [email protected]

  2. Required Information:

    • Agency Identification: Clearly state the name of your agency, your official title, and contact information.

    • Legal Authority: Provide details of the legal authority under which the request is made, such as a subpoena, court order, or warrant.

    • Requested Information: Specify the exact data or information you are seeking, including relevant details such as the user's account information, time periods, and any other specific identifiers.

    • Purpose of Request: Explain the purpose of the request and how the requested information is pertinent to your investigation.

    • Confidentiality: Indicate whether the user should be notified about the inquiry or if a non-disclosure order is applicable.

Processing and Response

Upon receipt of your inquiry via the specified official email, we will:

  1. Verify: Confirm the authenticity of the request and the identity of the requesting authority.

  2. Review: Assess the request to ensure it complies with applicable laws and our policies.

  3. Respond: Provide the requested information or data within the scope of our legal obligations and capabilities.

  4. Timeline: Endeavor to respond promptly, though response times may vary based on the complexity and scope of the request.

Important Notes

  • We will only respond to lawful requests that are compliant with applicable statutes and regulations.

  • Requests sent from non-official or personal email accounts will not be processed.

  • In the interest of user privacy and data security, users may be notified of the request unless legally prohibited from doing so.

Contact Us

For further information or clarification regarding our law enforcement inquiry process, please contact us at [email protected].

Disclaimer

This page is intended for use by government and law enforcement officials seeking information from Evomi. Unauthorized requests or those not meeting our criteria will not be processed.

By complying with these guidelines, Evomi ensures the balance between user privacy and legal obligations, thereby fostering a secure and lawful digital environment.

TeraShift GmbH
Weissbadstrasse 8b
9050 Appenzell
Switzerland